SHIPPING & RETURNS

Shipping

all orders placed before 18:00 are dispatched on the same day. We understand the importance of getting your motorcycle gear promptly, and that's why we ensure your order is in transit quickly. With this dedication, we guarantee delivery to your doorstep on the very next business day. We currently only ship to The Netherlands and Belgium.

Shipping Costs

We offer transparent shipping costs:

  • Netherlands: €4,25
  • Belgium: €7,80
  • Germany: €7,80

Returns and Refunds

If a product is defective or does not meet your expectations, please contact us at info@swervegear.nl within 14 days of receipt. We'll respond within one business day to find the best solution for you.

Return Policy

You have the right to cancel your order within 14 days of receipt without notice. Following cancellation, you have an additional 14 days to return the product. Upon return, you'll be refunded the full order amount, including the product cost. Please note that return shipping costs are at your own expense.

Returned items must be in their original condition, packaging, and include all supplied accessories. We reserve the right to assess any depreciation in value if the product or its packaging is damaged beyond what's necessary to try the product.

To exercise your right to return, contact us at info@swervegear.nl. Once we receive the returned product in good order, we'll refund the due amount within 14 days.

Returning a Product

Please follow these steps for a hassle-free return process:

  1. Carefully pack the items in their original packaging with enclosed tags.
  2. Contact Swerve at   info@swervegear.nl for return instructions.
  3. Take the package to your nearest post office for return, preferably by registered post for proof of delivery.

Refunds and Exchanges

For returned goods meeting the stipulated conditions, we'll refund the amount paid for the goods within seven working days of receiving the return. In case you wish to exchange an item for one in stock, contact us at info@swervegear.nl before returning the product.

For further instructions or queries regarding returns, feel free to reach out to us via email.